change management process
systemic change management
Biomatrix systemic approach to change management is not based on any traditional change management model but derived from the complete and coherent systemic framework.
To gain thorough understanding of our approach, managers should also study the concept of seven systems forces and the concept of ideal future.
system redesign
The redesign of a system is iterative and involves various phases as well as different change management structures.
the phases are following:
- preparation phase (involving diagnosis, planning the intervention, identifying and enrolling stakeholders, amongst others)
- design phase (involving problem identification, brainstorming, compiling a design notebook and creation of the design)
- design iteration phase (ensuring alignment of stakeholders with the design)
- implementation planning phase (making an implementation plan for the design)
- implementing the plan by integrating it with the current strategic plan of the system and cascading it throughout the system involving the relevant planning forums. (If the redesign involves a restructuring of the organisation, new planning forums may have to be set up according to the new organisational structure.)
As new information is generated in a phase, it could be necessary to iterate back to the previous phase for generating new or different output.
The phases are facilitated by various change management teams (e.g. a design team, various task teams and a transformation team) coordinated by a change management board which ensures coordination and continuity and also keeps top management informed throughout the intervention.
The intervention is complete when the strategies associated with the new design have become part of the ongoing performance of the system.
Systemic change needs to be prepared, designed, planned and facilitated, by involving relevant stakeholders.
The change process is as important as its outcome. Ideally, it changes the mindsets of relevant stakeholders, making implementation of the change much easier.
Our approach enforces that the process is facilitated in a learning manner and stakeholders are appropriately involved (e.g. through participation and regular feedback).
To learn more about biomatrix systems approach to change management we recommend to complete the level 1 and 2 of our management education programme.
systemic change management – clockwise and counterclockwise change (3:29)